The HES Student Services team of (front row, l-r) Ginger Hudson, Jennifer Humber, Andrea Wilson, (back row, l-r) Karen Carpenter, Pip Wells and Carmen Kelly. Dr. Kevin Whitaker, University of Alabama provost, recognized the HES Student Services team with a Sam S. May Commitment to Service Award at the 2018 University of Alabama Fall Campus Assembly on October 3. The award honors Jennifer Humber, Karen Carpenter, Ginger Hudson, Carmen Kelly, Epiphany “Pip” Wells and Andrea Wilson for demonstrating exceptional commitment, innovation or creativity in customer service.
The nomination for the group praised their positivity and efficiency in getting students on a path to their goals which in turn helped the College recruit and retain students. “Much of this [success in increasing undergraduate enrollment this year] can be attributed to the innovative programs and student-centered role that the HES Student Services team exhibits on a daily basis.”
“We are extremely humbled and honored to be recognized for an award that is so closely aligned with the HES mission of improving the quality of life of individuals, families and communities. As stewards of the College, the student services team strives to support this mission by assisting students as they pursue their academic goals. Just as Sam S. May sought to help students one by one, we strive to make a positive impact on each and every individual that we meet by providing encouragement, advice and support throughout their journey at UA,” says Dr. Jennifer Humber, Director of Student Services.
The award is named for Sam S. May, who served as a custodian in the chemistry department and learned the subject matter from instructors during his lunch hour. With the knowledge he acquired, he would go on to tutor students and help with research projects.
Though a small group, Student Services has over 80 years of experience in higher education. Its members are the first faces that incoming freshman and transfer students see when they arrive at the College of Human Environmental Sciences. The group provides academic advising, help in selecting majors and courses and academic counseling. They also help students identify appropriate extracurricular involvement, employment or internship opportunities, and social or academic support.
Humber says, “Supported by our College administration and staff, we adopted several new initiatives over the past year to simplify office procedures and enhance communication to our growing population of students. Our efforts produced not only an increase in enrollment, but also greater participation in college activities and higher retention rates of students facing academic warning or suspension. I am extremely proud of our team for their desire and dedication to serve HES students at the highest level.”
The nomination for the group praised their positivity and efficiency in getting students on a path to their goals which in turn helped the College recruit and retain students. “Much of this [success in increasing undergraduate enrollment this year] can be attributed to the innovative programs and student-centered role that the HES Student Services team exhibits on a daily basis.”
“We are extremely humbled and honored to be recognized for an award that is so closely aligned with the HES mission of improving the quality of life of individuals, families and communities. As stewards of the College, the student services team strives to support this mission by assisting students as they pursue their academic goals. Just as Sam S. May sought to help students one by one, we strive to make a positive impact on each and every individual that we meet by providing encouragement, advice and support throughout their journey at UA,” says Dr. Jennifer Humber, Director of Student Services.
The award is named for Sam S. May, who served as a custodian in the chemistry department and learned the subject matter from instructors during his lunch hour. With the knowledge he acquired, he would go on to tutor students and help with research projects.
Though a small group, Student Services has over 80 years of experience in higher education. Its members are the first faces that incoming freshman and transfer students see when they arrive at the College of Human Environmental Sciences. The group provides academic advising, help in selecting majors and courses and academic counseling. They also help students identify appropriate extracurricular involvement, employment or internship opportunities, and social or academic support.
Humber says, “Supported by our College administration and staff, we adopted several new initiatives over the past year to simplify office procedures and enhance communication to our growing population of students. Our efforts produced not only an increase in enrollment, but also greater participation in college activities and higher retention rates of students facing academic warning or suspension. I am extremely proud of our team for their desire and dedication to serve HES students at the highest level.”
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